#BuildingTrust Archives - McGinty Coaching

Leadership Redefined with Tina Schuricht

Posted on June 13, 2025June 13, 2025 by Tina-Schuricht

In this episode of Success Your Own Way “Leadership Redefined: Embracing Growth, Authenticity, & Success with Tina Schuricht”, Yifat Rogers sits down with Tina Schuricht to explore 5 essential characteristics of strong leadership: Emotional Intelligence, Executive Presence, Strategic Thinking, Delegation, and Building Trust. Tina shares how her definition of success evolved over time, from career-driven milestones to a balance of personal connections, flexibility, and time spent on what truly matters. This episode emphasizes that leadership is a journey, where personal growth and authentic leadership strategies unlock the potential of both leaders and their teams. Tune in to reflect on these traits and discover actionable insights for cultivating your leadership style and how coaching can help!

For more information about these topics, check the the following blog articles:

Emotional Intelligence (EQ) in Effective Coaching

Coaching Helps Elevate Your Executive Presence

Coaches Support Growth in Strategic Thinking

Coaches Aid Leaders in Mastering the Art of Delegation

Building Trust as a Leader

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About Tina

Tina Schuricht has 25+ years of experience hiring, coaching, and mentoring across technology, healthcare, and insurance. She blends leadership expertise with a passion for coaching, helping individuals and organizations reach their full potential. Known for being engaged, curious, and committed, she builds trust while driving accountability and growth. Tina specializes in leadership development, career transitions, and lasting personal change. A certified professional coach, she has held leadership roles at UnitedHealth Group, Microsoft, and Kimberly-Clark, with expertise in business operations, marketing, and technology. With deep corporate insights, she’s ready to support clients in achieving their goals and dreams through McGinty Coaching.

Reach out if you want to learn more about these leadership characteristics and how to grow them!

The Intersection of Kindness and Accountability in Leadership

Posted on June 6, 2025 by Tina-Schuricht

The intersection of kindness and accountability in leadership has become a point of intrigue for me lately. While in a coaching session, this topic came up and it really got me thinking…is it really possible to be 100% kind and 100% in holding others accountable, or is this a zero-sum game? Might this belief about being able to be both kind and drive accountability come down to how we define these terms? Are we misunderstanding kindness; and what is the difference between being nice and being kind? In leadership, kindness and accountability are often viewed as opposing forces – that to be kind is to be lenient, and that accountability requires strictness. I don’t see it that way. I don’t believe that these qualities are mutually exclusive; rather, they complement each other, creating a leadership style that inspires trust, fosters growth, and drives success.

Kindness as a Leadership Strength

Kindness in leadership is often misunderstood as weakness. Yet, I have found kindness to be a powerful tool for team member engagement and increased productivity. Kind leaders foster a supportive work environment where employees feel valued and motivated. They often display empathy and compassion which leads to higher levels of collaboration and innovation. When leaders prioritize kindness, they actively listen to their team members, acknowledge their efforts, and show appreciation. These acts of kindness create psychological safety, a crucial factor in performance and retention. Employees who feel heard and respected are more likely to contribute their best work. Furthermore, kindness encourages open communication, enabling teams to share their concerns and ideas without fear of harsh criticism.

What is the Difference between “Nice” and “Kind”?

As a resident of a state which is known for its “Minnesota Nice”, I got curious about the difference between being “nice” and being “kind”.

Nice is about politeness; Kindness is about intention
- Being nice often means being agreeable, polite, and pleasant in social interactions. It’s about following social norms and making others feel comfortable.
- Being kind goes deeper—it’s about genuinely caring for others and acting in their best interest, even when it’s not easy or convenient.
Nice seeks approval; Kindness seeks impact
- A nice person may avoid conflict or say what others want to hear to maintain harmony.
- A kind person may tell a difficult truth or set boundaries because they genuinely care about someone’s well-being.
Nice is surface level; Kindness is meaningful
- Niceness can sometimes be performative — people may act nice to be liked or to avoid confrontation.
- Kindness is rooted in empathy and selflessness, often requiring effort and sacrifice.

Ultimately, kindness is about genuine care and action, while niceness is about social etiquette and approval. A truly kind person may not always seem nice, but their actions will always be rooted in goodwill.

Accountability: The Backbone of Leadership

While kindness creates an encouraging atmosphere, accountability ensures that expectations are met, and goals are achieved. Leaders who practice accountability set clear objectives, follow through on commitments, and hold themselves and their teams responsible for results. Accountability is not about blame or punishment; rather, it is about ownership and integrity. A workplace without accountability suffers from low standards, missed deadlines, and waning morale. Employees need structure and clarity to perform at their best, and leaders who emphasize accountability provide the necessary framework for efficiency.

The Balance Between Kindness and Accountability

A truly great leader understands the necessity of both kindness and accountability. Too much kindness without accountability can lead to complacency, while excessive accountability without kindness creates fear and resentment. The best leaders strike a balance—leading with empathy while maintaining high standards. Who are some leaders that exemplify this balance?

Satya Nadella (CEO, Microsoft) – known for his empathetic leadership style, which has transformed Microsoft’s culture. He emphasizes a growth mindset, encouraging employees to learn and innovate while holding them accountable for results. His leadership has fostered collaboration and inclusivity, making Microsoft a more dynamic and forward-thinking company. He has had to make some difficult personnel decisions recently, and as a kind leader this can be a hugely emotional challenge. As someone who has experienced, his leadership style, I believe Satya is a great example of this balance.
Jacinda Ardern (Former Prime Minister, New Zealand) – gained global recognition for her compassionate leadership, particularly during crises such as the Christchurch Mosque attacks and the COVID-19 pandemic. She led with kindness, ensuring that people felt heard and supported, while also making tough decisions to protect public health and maintain national security.
Alan Mulally (Former CEO, Ford Motor Company) – turned Ford around during the 2008 financial crisis by combining accountability with a supportive leadership approach. He implemented a transparent system where executives had to report challenges openly, fostering trust while ensuring that everyone was responsible for their contributions to the company’s recovery.
Indra Nooyi (Former CEO, PepsiCo) – led PepsiCo with a strong emphasis on both performance and people. She introduced the concept of “Performance with Purpose,” ensuring that the company met financial goals while also prioritizing sustainability and employee well-being. Her leadership style balanced strategic accountability with genuine care for her team.

Implementing Kind and Accountable Leadership

To embody both kindness and accountability, leaders can:

Lead by example – Demonstrate integrity and responsibility in their own actions.
Communicate expectations clearly – Ensure that every team member understands their role and responsibilities.
Provide constructive feedback – Offer guidance in a way that encourages growth rather than fear.
Show appreciation – Recognize achievements and contributions to foster motivation.
Create a culture of trust – Encourage open conversations, transparency, and fairness.

Kindness and Accountability – The Sweet Spot

The intersection of kindness and accountability in leadership can be a sweet spot. Leaders who combine kindness with accountability create environments where employees feel respected and challenged. This dynamic strengthens team cohesion, enhances productivity, and drives long-term success. In today’s evolving workplace, the ability to lead with both heart and discipline is what sets extraordinary leaders apart. Reach out if you want to learn more about how coaches can help leaders find that intersection of kindness and accountability in their leadership style.

Coaches Help Leaders Improve Communication & Interpersonal Skills

Posted on May 30, 2025 by Tina-Schuricht

Coaches help leaders improve communication and interpersonal skills. Have you ever found yourself frustrated over miscommunication? Or regretted how you handled a particularly difficult situation or a professional relationship? I don’t think I have ever met anyone who hasn’t.

Effective communication and strong interpersonal skills are essential for building strong relationships. Whether navigating workplace conversations, collaborating with teams, or fostering leadership presence, the ability to communicate clearly and build strong relationships can significantly impact career success. While some individuals naturally excel in these areas, many professionals could benefit from coaching to refine their communication skills and cultivate meaningful professional relationships.

Communication and Interpersonal Skills are Critical

Communication is more than just exchanging words—it involves clarity, active listening, emotional intelligence, and adaptability. Strong interpersonal skills enable professionals to build rapport, manage conflicts, and foster teamwork. Without these abilities, misunderstandings can arise, productivity can suffer, and career growth may stagnate.

Many professionals struggle with specific aspects of communication, such as articulating ideas confidently, managing difficult conversations, or networking effectively. Coaches play a vital role in helping individuals overcome these challenges by providing structured guidance, personalized feedback, and practical strategies.

How Coaches Enhance Communication Skills

Professional coaches employ various techniques to improve communication, tailored to an individual’s needs and professional goals. Here are some key ways coaches contribute to communication development:

Building Confidence in Speaking

Many individuals experience anxiety when speaking in meetings, presentations, or networking events. Coaches help clients build confidence by refining speech delivery, body language, and tone. Through practice and feedback, professionals gain the ability to speak with authority and clarity.

Active Listening Skills

Communication is not just about speaking—it’s about listening effectively. Coaches train professionals to practice active listening, ensuring they fully understand conversations, ask relevant questions, and respond thoughtfully. This skill enhances collaboration and prevents miscommunication.

Developing Emotional Intelligence

Understanding emotions—both one’s own and others’—is crucial for meaningful interactions. Coaches assist professionals in recognizing and managing emotions, helping them respond rather than react in tense situations.

Handling Difficult Conversations

Conflict resolution and constructive feedback are critical in professional settings. Coaches equip clients with techniques to handle difficult conversations diplomatically, ensuring they maintain professionalism while expressing concerns or negotiating challenges.

Improving Written Communication

Emails, reports, and proposals require clarity and effectiveness. Coaches provide guidance on structuring written communication to be professional, concise, and engaging, reducing misunderstandings and enhancing professional credibility.

Strengthening Interpersonal Skills for Relationship Building

Beyond communication, interpersonal skills define the quality of professional relationships. Coaches assist in developing these essential skills through:

Networking and Relationship Building: Coaching helps individuals approach networking with ease, build connections authentically, and maintain long-term professional relationships.
Collaboration and Teamwork: Coaches provide strategies for fostering a cooperative work environment, ensuring professionals engage effectively with colleagues.
Adaptability and Workplace Diplomacy: Navigating diverse personalities and work cultures requires tact. Coaches teach adaptability, helping professionals thrive in various settings.

The Impact of Coaching on Career Success

Professionals who refine communication and interpersonal skills experience enhanced productivity, improved workplace relationships, and greater leadership potential. Coaches provide tailored strategies that empower individuals to navigate workplace interactions with ease. By working with a coach, professionals gain confidence, refine their ability to connect with others, and foster stronger workplace relationships. Investing in coaching is not just an improvement—it’s a career advantage. Reach out if you want to learn more about how coaches help leaders improve communication and interpersonal skills.

Coaches Help Leaders Navigate Career Change

Posted on May 9, 2025 by Tina-Schuricht

Coaches help leaders navigate career change. For leaders, navigating a career change can be as exhilarating as it is daunting. Sometimes the change is their choice and sometimes it isn’t. Regardless of how the career change came about, it is more daunting for a leader to pursue a new path than those earlier in their career. Why is that? It is because the challenges leaders face during a career change go beyond personal adaptation—they also involve external expectations, the weight of their leadership legacy, supporting their team and maintaining their current duties while transitioning, and the need to align their identity with a new path. Plus, some leaders are not great at letting others help, especially when it comes to taking on a potentially long and emotional journey that not only encourages but requires them to be vulnerable.

Coaches are Trusted Advisors

Whether it’s stepping into a new industry (by force or by choice), pursuing a long-held passion, or transitioning to a different role within their organization, the journey often involves uncertainty, self-reflection, and strategic planning. This is where coaches come in as invaluable allies. Coaches, as trusted advisors, can play a crucial role in guiding leaders through this process, helping them manage both the practical and emotional aspects of transition.

Clarifying Values, Goals and Vision

One of the first steps coaches take is to help leaders clarify their values, goals and long-term vision. Many leaders may know they want a change but feel unsure about what direction to pursue. Through targeted questions and exercises, coaches assist leaders in identifying their aspirations, values, and priorities. This clarity lays the foundation for a career move that aligns with their values, goals and objectives (both personal and professional).

Identifying Strengths and Skills

A career change often requires leaders to evaluate their existing strengths and skills while identifying areas for development. Coaches guide leaders in conducting a comprehensive self-assessment, highlighting transferable skills that can be applied to new roles or industries. They also encourage leaders to address skill gaps proactively by seeking further training or certifications. This strategic preparation boosts confidence and ensures leaders are equipped to excel in their new pursuits.

Managing Emotional Challenges

Career transitions can bring up a range of emotions—excitement, anxiety, self-doubt, and even fear of failure. Coaches provide a psychologically safe and nonjudgmental space for leaders to explore these emotions and develop strategies to overcome mental barriers and obstacles. They help leaders reframe negative self-talk, build resilience, and cultivate a positive mindset. With a coach’s support, leaders can approach their career change with a sense of optimism and determination, regardless of how it came about.

Crafting a Strategic Plan

A well-executed career change requires a thoughtful and actionable plan. Coaches assist leaders in mapping out the steps necessary to achieve their goals, from updating résumés and LinkedIn profiles to networking with industry professionals. Coaches also emphasize the importance of setting short- and long-term milestones, enabling leaders to measure progress and stay motivated throughout the transition.

Navigating Uncertainty and Risk

Career changes often come with a degree of uncertainty and risk, particularly when moving into uncharted territory. Coaches help leaders assess potential challenges, weigh risks, and develop contingency plans. By fostering critical thinking and problem-solving skills, coaches empower leaders to make informed decisions and adapt to unexpected obstacles with agility.

Enhancing Networking and Personal Branding

A successful career change often hinges on effective networking and personal branding. Coaches work with leaders to refine their elevator pitches, build meaningful connections, and communicate their unique value to prospective employers or collaborators. They also provide feedback on personal branding strategies, ensuring that leaders position themselves authentically and compellingly in their new fields.

Encouraging Continuous Growth

Even after transitioning to a new role, coaches encourage leaders to embrace lifelong learning and self-improvement. Whether it’s seeking mentorship, staying updated on industry trends, or cultivating new skills, coaches help leaders stay agile and adaptable in their evolving careers.

Turning Aspirations into Achievements

Coaches help leaders navigate career change. By offering personalized support, actionable strategies, and a steady source of encouragement, coaches help leaders transform uncertainty into opportunity and turn aspirations into achievements. With a coach by their side, leaders can confidently navigate their career transitions and set the stage for continued success. Reach out if you want to learn more about how coaches help leaders navigate career change.

Building Trust as a Leader

Posted on April 18, 2025April 23, 2025 by Tina-Schuricht

Building trust as a leader is the cornerstone of any successful organization. Have you worked in organizations where there is a lack of it? Did you have to follow (or create) a lot of governance and process documentation? Did you feel as if you spent more time justifying your existence through status reporting than actually doing the work you want to do? Well, unfortunately, you’re not alone. Not only is not having a trusting environment no fun, but it is expensive. In my experience, the more governing, micro-managing, and documenting needed the more inefficient the organization is and the more waste is created.

As a leader, fostering trust isn’t just a “nice-to-have”—it’s essential for driving team cohesion, increasing productivity, and ensuring long-term organizational success. In a workplace where trust flourishes, employees are more engaged, innovative, and willing to go above and beyond.

Why Trust Matters in Leadership

Fosters Collaboration: Teams with a foundation of trust are more likely to share ideas, cooperate effectively, and collaborate toward common goals. When employees trust their leader, they feel safe to voice opinions and work together without fear of judgment or failure.
Enhances Employee Engagement: Employees who trust their leaders are more committed to their work and the organization’s mission. They feel valued and understood, which motivates them to invest their energy and creativity wholeheartedly.
Drives Organizational Success: Trust reduces the friction often caused by micromanagement or miscommunication. With trust, decision-making becomes faster, teams operate more autonomously, and the organization becomes more agile and competitive.
Builds Resilience During Challenges: Organizations inevitably face setbacks or periods of uncertainty. A leader who has cultivated trust can guide their team through difficult times with transparency and confidence, ensuring stability and commitment even under pressure.

Tips for Building Trust as a Leader

While the importance of trust is clear, earning it requires consistent effort and deliberate actions.

Be Transparent and Authentic: Communication is the backbone of trust. Share information openly, even when the news isn’t positive, and make an effort to explain your decisions. Authenticity is key—employees trust leaders who are genuine and relatable.
Follow Through on Commitments: Consistency is crucial in building trust. When you make a promise, stick to it. If unforeseen circumstances prevent you from delivering, address the issue honestly and proactively.
Listen Actively: Show your team that their thoughts, concerns, and ideas matter. Practice active listening by giving your undivided attention, asking clarifying questions, and reflecting on what’s shared. Listening builds a sense of respect and mutual understanding.
Empower Your Team: Micromanaging erodes trust. Instead, delegate tasks, provide clear expectations, and trust your team to execute. Empowering employees with autonomy shows that you have confidence in their abilities.
Demonstrate Empathy: Take time to understand the challenges and emotions your team members may be experiencing. Express empathy and provide support when needed, reinforcing your role as a compassionate and dependable leader.
Model Integrity: Lead by example and demonstrate ethical behavior in every interaction. Your actions set the tone for the organization—by showing integrity, you create a culture where trust thrives.

Building trust as a leader is the cornerstone of any successful organization. Building it is not a one-time task but an ongoing process that requires transparency, empathy, and integrity. By prioritizing trust, leaders can create an environment where employees feel valued, inspired, and united—a recipe for organizational excellence. The good news is that coaches can help leaders improve in their abilities to build trust with their teams. They can help unlock various strategies to be more authentic and empower their team members consistently so that trust can be built. Reach out if you want to learn more about how coaches can help leaders build an organization based on trust.

Coaches Aid Leaders in Mastering the Art of Delegation

Posted on March 21, 2025April 23, 2025 by Tina-Schuricht

Coaches aid leaders in mastering the art of delegation. As a leader, have you ever decided to do work yourself when you knew you didn’t have time? Or withheld the opportunity to provide a team member with some much-needed growth, experience, or exposure? What kept you from delegating? Did you tell yourself it was more efficient for you to do it? Or worry that the team member would not do it how YOU wanted it done? What was the impact of not delegating to you, to your team member, to your family? Did you have to work longer hours? Miss the opportunity to do the strategic work that would stretch you? Did your team members disengage? Does your family miss you and wonder why you are always working? Sound familiar? If so, read on….

Delegation is a fundamental aspect of effective leadership, playing a crucial role in empowering teams, enhancing efficiency, and fostering a collaborative work environment. It involves entrusting tasks, responsibilities, and decision-making authority to others, allowing leaders to focus on strategy and high-level decision-making. The importance of delegation in leadership cannot be overstated, as it brings numerous benefits to both leaders and their teams.

What Causes Leaders Not to Delegate Effectively?

Lack of Trust: Leaders might struggle to trust others with important tasks, fearing they won’t meet their high standards.
Perfectionism: Some leaders believe they can do the job better or faster themselves and hence won’t delegate.
Fear of Losing Control: Delegating tasks can feel like losing control over the outcomes and processes, which can be unsettling.
Fear of Being Replaceable: Leaders may worry that delegating too much could make them appear dispensable or less valuable to the organization.
Lack of Clarity: Unclear roles and responsibilities can make it difficult for leaders to delegate effectively.
Lack of Training or Experience: Some leaders may not have been trained on how to delegate effectively or may lack experience in delegation (especially new managers or leaders).
Short-term Focus: Leaders focused on immediate results will value speed over investing time to delegate and train others.

How Can Leaders Overcome Barriers to Delegation?

Extend Trust: Take the leap to trust your team until proven otherwise. Get to know your team members – understand their strengths, interests, and areas of opportunity for growth.
Start Small: Begin by delegating smaller, less critical tasks to build confidence in the delegation process. Gradually increase the complexity and importance of tasks as both the leader and team members become more comfortable.
Set Clear Expectations: Clearly define the tasks, responsibilities, and expected outcomes before delegating. Ensure that team members understand their roles and have the resources and support needed to complete the tasks.
Provide Training and Development: Invest in training and development programs to enhance team members’ skills and capabilities. Offer opportunities for continuous learning and growth to increase confidence and competence.
Empower and Support: Empower team members by giving them the autonomy and authority to make decisions within their delegated tasks. Provide support and guidance when needed, but avoid micromanaging.
Focus on Results, Not Processes: Allow team members to approach tasks in their own way while achieving the desired results. Encourage creativity and innovation by valuing diverse approaches and solutions.
Communicate Effectively: Maintain open lines of communication to address any concerns or questions that arise. Regularly check in with team members to support them, understand progress, and create a feedback loop.
Reflect and Learn: Reflect on what is working well and what could be improved. Use these insights to continuously refine and enhance delegation practices.

Coaches can help you understand your delegation barriers and in what situations they arise so that you can be more aware of times when you avoid an opportunity to delegate. Once you are aware of these moments, you can better understand the barrier and remove it. In short, coaching can assist leaders in becoming more aware of their barriers, removing them, and enabling them to make the behavior changes they desire.

Benefits of Delegation

So now that we are clear on why some leaders don’t delegate and have shared some strategies to overcome these barriers to delegation, what are the benefits of delegation?

Enhancing Efficiency

Delegation is crucial in leadership for enhancing efficiency. By distributing tasks among team members, leaders can complete work more quickly and effectively. This approach leverages the team’s diverse skills, ensuring tasks are managed by those best equipped for them, improving workflow speed and quality. Plus, it prevents leaders from getting bogged down in day-to-day operations, allowing them to focus on strategic priorities and make better decisions.

Empowering Team Members

Delegation empowers team members by demonstrating trust in their abilities, fostering ownership and responsibility. This trust boosts morale and motivation as team members feel valued. Empowered team members take initiative, solve problems independently, and contribute to the organization’s success. Delegation also provides opportunities for professional growth, helping team members build new skills.

Improving Decision-Making

Effective delegation improves decision-making by encouraging diverse perspectives. When leaders delegate authority, they foster inclusiveness, leading to innovative solutions. It also distributes decision-making power, reducing bottlenecks. Empowered team members can respond quickly to changes and challenges.

Fostering Collaboration

Delegation fosters a collaborative environment by encouraging teamwork and communication. When tasks are distributed, team members are more likely to work together, share information, and support one another. This collaboration strengthens relationships and promotes continuous improvement.

Balancing Workload

Delegation helps balance the workload, preventing burnout and maintaining a healthy work-life balance. A balanced workload leads to higher job satisfaction, increased productivity, and lower turnover rates. By overcoming delegation barriers, leaders can create a more collaborative and effective work environment.

Coaches Can Help

Coaches aid leaders in mastering the art of delegation. By helping to identify and overcome delegation barriers, leaders will enhance efficiency, empower team members, improve decision-making, foster collaboration, and balance the workload. Leaders who master the art of delegation can lead their teams to greater success. Reach out if you want to learn more about how coaches can help leaders identify and overcome delegation barriers and achieve greater overall satisfaction for themselves and their team. Reach out if you want to learn more about how coaches aid leaders in mastering the art of delegation.